{"id":3,"date":"2020-08-28T14:30:25","date_gmt":"2020-08-28T14:30:25","guid":{"rendered":"http:\/\/rolibot.in\/?page_id=3"},"modified":"2020-10-05T09:26:54","modified_gmt":"2020-10-05T09:26:54","slug":"policy","status":"publish","type":"page","link":"http:\/\/rolibot.in\/index.php\/policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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What personal data we collect and why we collect it<\/h2>\n

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Comments<\/h3>\n

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When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.<\/p>\n

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\n

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Media<\/h3>\n

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If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\n

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Contact forms<\/h3>\n

The information we collect from you helps us to personalize and improve your shopping experience. We use the information provided by you to process the order of your request; to inform the delivery status. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.\u00a0
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.\u00a0
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, etc.).<\/p>\n

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Cookies<\/h3>\n

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If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\n

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\n

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When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\n

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If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\n

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Embedded content from other websites<\/h3>\n

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Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\n

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\n

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Analytics<\/h3>\n

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How long we retain your data<\/h2>\n

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If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\n

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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\n

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What rights you have over your data<\/h2>\n

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If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\n

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Where we send your data<\/h2>\n

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Visitor comments may be checked through an automated spam detection service.<\/p>\n

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Sharing of Personal Information<\/b><\/h2>\n

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We will not use your personal information for any purpose other than to complete a transaction with you. We do not rent, sell or share your personal details to third parties without your permissions.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Rolibot.in and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
Our site may link to other websites, that may collect personally identifiable information about you. Rolibot.in is not responsible for the privacy practices or the content of those linked websites.<\/p>\n

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Shipping & Refund Policy<\/h2>\n

Shipping Policies<\/h3>\n
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  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.<\/li>\n
  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability. However, we will inform you before doing it.<\/li>\n
  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and Contact us, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.<\/li>\n
  • You may track the shipping status of your order on our website, by clicking at Track your Order section.<\/li>\n
  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.<\/li>\n<\/ul>\n

    Shipping Partners<\/h3>\n
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    • We use FedEx, Aramex to ship our products to your destination as available during checkout and chosen by you.<\/li>\n
    • We also can ship through EMS Speed post on special request to remote locations, if you think that our shipping partners does not have coverage or served you improperly. HOWEVER, WE CAN\u2019T GUARANTEE TO COMPLY TO YOUR REQUEST. This is due to the reason each shipment content is being verified by the post office before accepting. If they feel that the item may be damaged, then they will not accept the shipment.<\/li>\n<\/ul>\n

      Shipping Time \/ Delivery Time<\/h3>\n
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      • We make our best efforts to ship your order within same day\u00a0of the order. 99% of our orders are shipped within 24 Hours.<\/li>\n
      • We ship on week days (Monday to Saturday), excluding public holidays.\u00a0Orders placed on SUNDAY will be shipped only on MONDAY<\/strong><\/li>\n
      • Orders placed before 4.00 PM will be shipped on the same day except on Sundays and Public Holidays.<\/strong><\/li>\n
      • Shipments through FedEx \/ Aramex, if created before 04:00 PM will be picked up by them on the same day. Otherwise, the shipment will be picked up only on the next day.<\/li>\n
      • Though we can guarantee a delivery time of 4-5 days to anywhere in India, it is totally beyond our control. Each shipping companies have their own methods, intermediate transit locations etc. and the delivery time is not predictable.<\/li>\n
      • Please plan your order allowing sufficient time for the delivery instead of last minute orders.<\/li>\n<\/ul>\n

        Guarantee\/Warranty<\/strong><\/p>\n

        All items are delivered with standard warranty of minimum 15 Days (unless otherwise specified in the product page) to protect the customers from any manufacturing defect. If you have any problems with your order, please notify us within this duration from date of shipment of any defective product. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a defect with the product. We will replace or repair the damaged products at free of cost with shipping prepaid by us. In case ,we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.<\/p>\n

        To the product need to be exchanged, firstly, please send the photos of damaged products to us. We will estimate the damages then decide the best way to exchange or return the product. If the particular item is not in stock to replace ,we will provide the full refund.<\/p>\n

        100% Refund\/Replacement:<\/strong><\/p>\n

        We guarantee to provide accurate descriptions and high quality product as mentioned in the website. In order to protect customers from shipping damage, item mismatch or parts missing etc., we are providing 5 days time (From the date of order delivery) to report the complaint by going to my account section and then to your order, the you will find option for Request Refund. Our technical team will verify the submitted details visually and will issue RMA number to return the material. Once we received the product our experts will verify the issue reported and will send the replacement items to the customer shipping cost prepaid by us. In case, we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way. Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. Technovation Electronic Devices reserves the right to take the final decision on all refund request.<\/p>\n

        Changing or Canceling An Order:<\/strong><\/p>\n

        Need change something about your order or just want it canceled? You can ask us (by Email only ) to change the items on your order, update an address or payment method, or just cancel it. Customer Service will get back to you by email within one business day regarding your request. Only orders that are still in status \u201cPending\u201d or \u201cPayment Verification\u201d can be altered or cancelled. If your order has already moved to a different status, you won\u2019t be able to alter it or cancel it. In some cases Order cancellation may attract 5% bank charges depending on the payment methods used by customer.(It is because most of payment gateway providers collect their Commission even though order cancelled and refunded.).Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. Technovation Electronic Devices reserves the right to take the final decision on all refund request. .<\/p>\n

        Return Guidelines:<\/strong><\/p>\n

        Once we confirmed the faulty item cannot be repairable by customer or by Remote Desktop (Team Viewer), we will issue the RMA Number, which you have to mention clearly on Shipping boxes. Do not write anything on the merchandise packaging (Product package). Defective unused merchandise will be replaced within 2 days of receipt. All returns must include a copy of the original packing list that came with your shipment.<\/p>\n

        Limits Of Responsibility:<\/strong><\/p>\n

        We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components.<\/p>\n

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        What personal data we collect and why we collect it Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) mayRead more ⟶ <\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"spay_email":""},"_links":{"self":[{"href":"http:\/\/rolibot.in\/index.php\/wp-json\/wp\/v2\/pages\/3"}],"collection":[{"href":"http:\/\/rolibot.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/rolibot.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/rolibot.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/rolibot.in\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":7,"href":"http:\/\/rolibot.in\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":7894,"href":"http:\/\/rolibot.in\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/7894"}],"wp:attachment":[{"href":"http:\/\/rolibot.in\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}